Turn Downtime Into Bitrix24 Tasks Automatically
Connect Statusly to your Bitrix24 workspace. When a monitored endpoint fails, a task is created, assigned, and tracked — no manual work required.
Мониторинг доступности для стартапов СНГ
Configure the Integration in Three Steps
The integration uses Bitrix24's public API via inbound webhooks. You'll need a Bitrix24 account with at least the "Portal Manager" role. The whole process takes under two minutes.
1. Generate a Webhook in Bitrix24
Open Bitrix24 → Settings → Integrations → Webhooks. Click "Create webhook" and select "Add task". Copy the generated URL — it looks like https://yourcompany.bitrix24.ru/rest/1/abc12def34/task.add.json. Keep it private; Statusly never stores your full credentials.
2. Paste the Webhook into Statusly
Navigate to Integrations → Bitrix24 in your Statusly dashboard. Paste the webhook URL, give the connection a name (e.g., "Production Alerts"), and click "Test Connection". Statusly sends a test task titled "[Statusly] Integration Test" to verify the link works.
3. Map Alerts to Bitrix24 Tasks
Choose which monitors trigger tasks. Set the default assignee (by user ID or email), pick a responsible department, and define the task template. Each downtime event creates a task with the monitor name, HTTP status code, response time, and a direct link to the Statusly incident page.
Real Scenarios Where the Integration Saves Hours
Teams across CIS startups use the Bitrix24 integration to bridge monitoring and project management. Here's how it works in practice.
SLA Breach Tasks for Client-Facing Teams
When a client's hosted service drops below 99.5% availability in a rolling 24-hour window, Statusly creates a Bitrix24 task assigned to the account manager. The task includes the client name, affected endpoint, downtime duration, and a pre-filled message template. Teams at Kassa.pro use this to meet contractual SLA response windows of 15 minutes.
Tie Alerts to Specific Clients in Bitrix24 CRM
Each monitor in Statusly can be tagged with a client identifier. When you configure the integration, map monitor tags to Bitrix24 company IDs. Downtime alerts then link directly to the corresponding CRM card, so support reps see the incident in context. Yandex.Cloud reseller "Hostline" monitors 47 client domains this way.
On-Call Rotation with Automatic Task Assignment
Define a rotation schedule in Bitrix24 (e.g., Monday–Wednesday: Alexei K., Thursday–Friday: Maria S.). Statusly respects the assignee you set per monitor, so the next on-call engineer always receives the task. The task includes severity level, affected service, and a one-click "Acknowledge" button that also marks the incident as acknowledged in Statusly.
Post-Incident Review Tasks
After a monitor recovers, Statusly can create a follow-up Bitrix24 task for a post-incident review. The task is due in 48 hours, tagged with the incident ID, and includes metrics: total downtime, number of failed checks, recovery time. Engineering leads at Tinkoff Startup Hub use this to drive MTTR improvements.
What the Integration Cannot Do (Yet)
Transparency matters. Here's what the current Bitrix24 integration doesn't support and our roadmap for each gap.
No Two-Way Sync for Task Status
When you mark a Bitrix24 task as "In Progress" or "Completed", Statusly does not automatically update the incident state. We're building a reverse webhook that will sync task status back to the incident timeline — planned for Q3 2025.
Bitrix24 Free Plan Restrictions
The free tier of Bitrix24 limits webhook calls to 100 per month. If your monitors fire more than 100 downtime events, tasks will queue. We recommend upgrading to Bitrix24 "Business" or "Enterprise" for unlimited webhooks. Statusly itself does not impose a call limit on the webhook side.
No Bitrix24 Chat or Notification Channel
The integration creates tasks only — it does not post to Bitrix24 chat rooms, send internal notifications, or trigger Bitrix24 automations. If you need real-time chat alerts, use Statusly's Telegram or Slack integration alongside Bitrix24 for task tracking.
Single Webhook Per Connection
Each Bitrix24 connection in Statusly uses one webhook URL. You cannot route different monitors to different webhooks under the same connection. Workaround: create multiple connections (e.g., "Production", "Staging") with separate webhook URLs. We're evaluating multi-webhook routing for Q4 2025.
Need a custom setup or have questions about webhook limits? Contact our integrations team — we typically respond within 4 business hours.
Turn Downtime Into Bitrix24 Tasks Automatically
Connect Statusly to your Bitrix24 workspace. When a monitored endpoint fails, a task is created, assigned, and tracked — no manual work required.
Мониторинг доступности для стартапов СНГ
Configure the Integration in Three Steps
The integration uses Bitrix24's public API via inbound webhooks. You'll need a Bitrix24 account with at least the "Portal Manager" role. The whole process takes under two minutes.
1. Generate a Webhook in Bitrix24
Open Bitrix24 → Settings → Integrations → Webhooks. Click "Create webhook" and select "Add task". Copy the generated URL — it looks like https://yourcompany.bitrix24.ru/rest/1/abc12def34/task.add.json. Keep it private; Statusly never stores your full credentials, only the endpoint.
2. Paste the Webhook Into Statusly
Navigate to Integrations → Bitrix24 in your Statusly dashboard. Paste the webhook URL, give the connection a name (for example, "Production Alerts"), and click "Test Connection". Statusly sends a test task titled "[Statusly] Integration Test" to verify the link works.
3. Map Alerts to Bitrix24 Tasks
Choose which monitors trigger tasks. Set the default assignee by user ID or email, pick a responsible department, and define the task template. Each downtime event creates a task with the monitor name, HTTP status code, response time, and a direct link to the Statusly incident page.
Real Scenarios Where the Integration Saves Hours
Teams across CIS startups use the Bitrix24 integration to bridge monitoring and project management. Here's how it works in practice.
SLA Breach Tasks for Client-Facing Teams
When a client's hosted service drops below 99.5% availability in a rolling 24-hour window, Statusly creates a Bitrix24 task assigned to the account manager. The task includes the client name, affected endpoint, downtime duration, and a pre-filled message template. Teams at Kassa.pro use this to meet contractual SLA response windows of 15 minutes.
Tie Alerts to Specific Clients in Bitrix24 CRM
Each monitor in Statusly can be tagged with a client identifier. When you configure the integration, map monitor tags to Bitrix24 company IDs. Downtime alerts then link directly to the corresponding CRM card, so support reps see the incident in context. Yandex.Cloud reseller "Hostline" monitors 47 client domains this way.
On-Call Rotation with Automatic Task Assignment
Define a rotation schedule in Bitrix24 — for example, Monday through Wednesday assigned to Alexei K., Thursday and Friday to Maria S. Statusly respects the assignee you set per monitor, so the next on-call engineer always receives the task. The task includes severity level, affected service, and a one-click "Acknowledge" button that also marks the incident as acknowledged in Statusly.
Post-Incident Review Tasks
After a monitor recovers, Statusly can create a follow-up Bitrix24 task for a post-incident review. The task is due in 48 hours, tagged with the incident ID, and includes metrics: total downtime, number of failed checks, recovery time. Engineering leads at Tinkoff Startup Hub use this to drive MTTR improvements quarter over quarter.
What the Integration Cannot Do (Yet)
Transparency matters. Here's what the current Bitrix24 integration doesn't support and our roadmap for each gap.
No Two-Way Sync for Task Status
When you mark a Bitrix24 task as "In Progress" or "Completed", Statusly does not automatically update the incident state. We are building a reverse webhook that will sync task status back to the incident timeline — planned for Q3 2025.
Bitrix24 Free Plan Restrictions
The free tier of Bitrix24 limits webhook calls to 100 per month. If your monitors fire more than 100 downtime events, tasks will queue. We recommend upgrading to Bitrix24 "Business" or "Enterprise" for unlimited webhooks. Statusly itself does not impose a call limit on the webhook side.
No Bitrix24 Chat or Notification Channel
The integration creates tasks only — it does not post to Bitrix24 chat rooms, send internal notifications, or trigger Bitrix24 automations. If you need real-time chat alerts, use Statusly's Telegram or Slack integration alongside Bitrix24 for task tracking.
Single Webhook Per Connection
Each Bitrix24 connection in Statusly uses one webhook URL. You cannot route different monitors to different webhooks under the same connection. Workaround: create multiple connections (for example, "Production" and "Staging") with separate webhook URLs. We are evaluating multi-webhook routing for Q4 2025.
Need a custom setup or have questions about webhook limits? Contact our integrations team — we typically respond within 4 business hours.